This privacy statement is effective from 1 August 2021
 
usps-onlinestore.com is committed to respecting the privacy of our customers and users. This Privacy Statement describes how our websites, services and products operate, and how we collect, use and share information.
 
This Privacy Statement applies to usps-onlinestore.com and the US Post Stamp websites, services and products that collect data and display these terms and are owned and operated by usps-onlinestore.com and US Post Stamp subsidiaries, collectively referred to as "US Post Stamp". The US Post Stamp website, services and products are collectively referred to in this statement as the "Site". These terms do not apply to US Post Stamp websites that do not display or link to this statement or that have their own privacy statements.
 
The following topics are covered in this Privacy Statement:
  1. Collection of persnal information about website users
  2. collect other information
  3. Use and retention of personal information
  4. sharing personal information
  5. protection of personal information
  6. Cross-border data transfer
  7. Visit Non-USPS Stamp Sites
  8. EU-US and Swiss-US Privacy Shield Compliance
  9. country specific requirements
  10. your choice
  11. Your right to access personal information
  12. Changes to this Privacy Statement
  13. contact us

1. Collecting Personal Information from Site Users


In order to provide you with access to certain services or data within our Sites, we may require that you provide certain personal information, which may include, but is not limited to the examples listed below, “Personal Information”. US Post Stamp also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information.


The following are examples of the types of information that is considered Personal Information and that may be collected directly from you (or someone acting on your behalf):

  • Contact information (including Name, Street Address, Email Address, Telephone Number)
  • Government-issued IDs (such as tax identification numbers)
  • Username, password, and other information used in combination to verify identity
  • Financial information (including credit/debit card and bank account information, credit and repayment history, and payment default information)
  • Geolocation, demographic, shipping/receiving, billing, and other information related to the purchase or delivery of US Post Stamp products and services or services you access through the Sites
  • Any other personal information or characteristics about an individual that identifies such individual alone or that, if used in combination with one of the above or with other non-personally identifiable information, allows someone to identify such individuals, such as date or place of birth, geographic data, or photographic images

By accessing and utilizing our Sites, you consent to the collection, use, disclosure, storage, and processing of Personal Information in accordance with this Privacy Statement.  Please note, by law you are not required to provide us with your Personal Information. By electing to not share your Personal Information with us, you may be unable to take advantage of our Sites and we may be unable to provide you with all of the functionality we offer through our Sites.


2. Collecting Other Information


US Post Stamp Sites may use several automated data collection tools and techniques including cookies, clickstream, and web beacons.


Cookies


Some of our Sites use cookies, which are a small amount of data (often including a unique identifier), which is sent to your browser from a website and stored on your computer’s hard drive. We may use cookies so that we can better serve visitors on our Sites, understand usage, and improve the content and offerings on our Sites. Cookies may be placed by us or by our third-party service providers.

We, or our service providers, may: (1) use cookies to collect aggregate information about website users on an anonymous basis or (2) share aggregate demographic and usage information with our prospective and actual business partners, advertisers, and other third parties for any business purpose.

If you prefer not to have cookies, most web browsers include an option that allows you to not accept them. However, without cookies you may be unable to take full advantage of all of our Site features and some portions of our Sites may not function properly for you.


Clickstream


We may collect information about the “clickstream” of our customers during their visit to our Sites. This clickstream data contains the pages the visitors came from, the navigational paths they took, and the areas of the Site they visited.  From time to time we track such information inside and outside of our Sites. Additionally, we may track and match clickstream data with Personal Information you provide to us in order to deliver content and other offerings – i.e., products and services that might improve your customer experience.  We may also share clickstream data with third parties in an aggregate or otherwise anonymous format. 


Cross-Device


We participate in the Adobe Experience Cloud Device Co-op to better understand how you use our website and applications across various devices so we can deliver tailored promotions. Click here https://cross-device-privacy.adobe.com to learn more.


Web Beacon


Certain email communications you receive from us may contain “web beacons.” Web beacons consist of a line of code on our Sites that delivers a small graphic image. The web beacon may not be visible as it is a 1×1 pixel that is often designed to blend into the background of a web page. Web beacons allow us to obtain information such as the IP address of the computer that downloaded the page on which the web beacon appears, the URL of the page on which the web beacon appears, the time the page containing the web beacon was viewed, the browser type used to view the page and the information in cookies. We use web beacons for activities such as monitoring the effectiveness of the headlines in our emails or ad banners.


IP Address


Your Internet Protocol (“IP”) address is a numerical label assigned to each device (e.g., computer, printer, mobile device, or server) and is usually associated with the place from which you enter the internet.  It is how devices find each other on a network.  We may use your IP address to help diagnose problems with our servers, gather broad demographic information, gather geographic data, and administer our Sites.


Do Not Track Requests


We do not act on, alter, or change our Site behavior upon receiving Do Not Track requests from your browser.


3. Using and Retaining Personal Information


Personal Information we collect through our Sites may be used to provide information regarding our products and services, or for marketing and promotions, we believe you may find of interest.  We also may use the Personal Information you provide for our internal purposes, such as Site customization, enhancement or development, administration and operation of our Sites, data analytics, and compliance with our legal obligations, policies, and procedures, including the performance of US Post Stamp obligations under sales contracts, leases or licenses between you and US Post Stamp.

We retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or allowed by law, or to otherwise fulfill a legal obligation.


4. Sharing Personal Information


US Post Stamp does not sell Personal Information to third parties.  However, there are certain situations where we may share your Personal Information where permitted by law, for example:

  1. within the US Post Stamp family of businesses,
  2. with third parties that perform services for us or on our behalf (such as credit card companies, credit and/or investigative reporting agencies, finance companies, transport companies, consultants, advisors, and market research firms), or
  3. for marketing campaigns conducted by us or other companies or organizations that offer related products or services we believe may be of interest to our clients.

Our service providers are required to keep the Personal Information received from us confidential and secure in accordance with this Privacy Statement and they may not use it for any purpose other than the purpose for which US Post Stamp provided it.


We may also make information available to third parties in the following circumstances:

  1. When we have a good faith belief it is required by law or to otherwise cooperate with law enforcement activity;
  2. When we have a good faith belief it is necessary to protect our rights or property from fraudulent, abusive, or unlawful activity; or
  3. In the event of a proposed or actual merger, acquisition, liquidation, dissolution, or sale of assets.

In these circumstances, your consent will not be required, but we will attempt to notify you, to the extent the law requires.


Depending upon local law, you may either opt-in or opt out of having your Personal Information shared for marketing or other purposes.  In the event you opt in, we will use and share your Personal Information as described in this Privacy Statement.    In the event you opt out, we will share your preference with the applicable third parties as appropriate.  For information on how to do this, see the Your Choices section of this Privacy Statement below.


5. Protecting Personal Information


We maintain reasonable administrative, technical, and physical safeguards to protect the Personal Information we collect and process.


6. Cross-Border Data Transfer  


The international footprint of US Post Stamp involves a large number of transfers of Personal Information between different subsidiaries, as well as to third parties located in the countries where we do business.  Some countries have implemented transfer restrictions for Personal Information, in connection with which US Post Stamp takes various measures, including:

  • US Post Stamp Inc. and its wholly-owned U.S. subsidiaries that receive Personal Information from countries outside of the United States adhere to applicable laws and regulations regarding client, partner, and employee Personal Information moving across geographical and jurisdictional borders.
  • Where required, US Post Stamp implements Standard Contractual Clauses approved by the EU Commission, or similar clauses in other jurisdictions, where available, between our corporate entities, our partners, and our clients.

While the EU-US and Swiss-US Privacy Shield Framework may no longer be used or relied upon for the transfer of Personal Information, US Post Stamp continues to comply with all EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework obligations.  Additional information may be found in the EU-US and Swiss-US Privacy Shield Compliance section below.

Additional information may be found under the Country-Specific Requirements section for the geographies you are located in.


7. Visiting Nonaffiliated US Post Stamp Websites


Our Sites may contain links to other websites that operate independently from US Post Stamp. Linked websites may have their own privacy statements or notices.  If you visit any linked websites we strongly suggest you review their privacy statement.  Any information you provide when you visit a nonaffiliated US Post Stamp website is subject to the privacy statement posted on that website.  We are not responsible for the content of any websites that are not affiliated with or owned by US Post Stamp, any use of those websites, or the privacy practices of those websites.     


8. EU-U.S. and Swiss-U.S. Privacy Shield Compliance


US Post Stamp has certified its compliance with the EU-US Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework (Privacy Shield) as set forth by the United States Department of Commerce regarding the collection, use, processing, and retention of Personal Information transferred to the United States from those countries whose data protection laws recognize Privacy Shield as a valid mechanism for such cross-border transfers.


We have certified to the United States Department of Commerce that we adhere to the Privacy Shield Principles with respect to Personal Information.  If there is any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification page, please visit www.privacyshield.gov.


US Post Stamp is responsible for the processing of Personal Information it receives, under Privacy Shield, and subsequently transfers to a third party acting as an agent on its behalf.  US Post Stamp complies with the Privacy Shield Principles for all onward transfers of Personal Information, including the onward transfer liability provisions.


With respect to Personal Information received or transferred pursuant to Privacy Shield; US Post Stamp is subject to the regulatory enforcement powers of the United States Federal Trade Commission.  In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.


In compliance with the EU-U.S. and Swiss-U.S. Privacy Shield Principles, US Post Stamp commits to resolve complaints about your privacy and our collection or use of your Personal Information.  If you believe US Post Stamp processes your Personal Information within the scope of our Privacy Shield certification, you may direct any inquiries or complaints concerning our compliance to us at the information in the Contact Us section below.


US Post Stamp will respond within 45 days.  If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact JAMS, our U.S-based third-party dispute resolution provider, free of charge at https://www.jamsadr.com/eu-us-privacy-shield.


If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, you may be able to invoke binding arbitration when other dispute resolution procedures have been exhausted. Please contact or visit the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint for more information or to file a complaint.  The services of the Privacy Shield website are provided at no cost to you.


9. Country-Specific Requirements


US Post Stamp Inc. is a global corporation with subsidiary companies located around the world. This Privacy Statement establishes our global principles (to the extent the law permits and/or requires) for the collection, use, and disclosure of information gathered through our Sites. The country in which you are doing business with us or where the Site you are visiting is located or hosted may have specific requirements concerning Personal Information and may be found below.


10. Your Choices


If you are a US Post Stamp customer, you may receive transactional communications about your account and the US Post Stamp products and services, which you own, lease, rent, license or to which you subscribe.

In some jurisdictions, you may have to opt in to receive marketing communications. In the event you opt-in, we will use and share your Personal Information as described in this Privacy Statement.  If you wish to opt-out of receiving marketing communications from US Post Stamp instructions provided in our marketing communications, or (ii) indicating your preferences on the relevant account profile/preferences section (such as Your Account), or (iii) referring to the instructions provided in the Contact Us section below.  In the event you opt-out, we will share your preference with applicable third parties as appropriate. You will continue to receive transactional communications about your account and the US Post Stamp products and services which you own, lease, rent, and license or to which you subscribe.

Some of our products and services contain settings that allow users or administrators to control how the products collect information.  If you wish to request changes to your Personal Information, you may do so by (i) indicating your preferences on the relevant account profile/preferences section (such as Your Account), or (ii) referring to the instructions provided in the Contact Us section below.  Please note, by electing to not share certain Personal Information with us, we may be unable to provide you with all of the functionality we offer through our Sites.


11. Your Rights to Access Personal Information


Where required by law, you may as it relates to your Personal Information (i) request access, (ii) make corrections, (iii) request deletion, (iv) restrict, (v) object to processing, or (vi) request copies. When accessing or updating your Personal Information, we may ask you to verify your identity before we can act on your request.  Please note that we may reject requests, or limit the information we provide access to if we determine it could risk the privacy of others or if unreasonable or repetitive, or if it would require a disproportionate effort.  As permitted by law, we may charge a reasonable fee for providing access to Personal Information, but we do not charge for lodging a request for access.  If you would like to make a request click here.

12. Changes to this Privacy Statement

US Post Stamp may change this Privacy Statement from time to time and at its discretion. We will indicate at the top of the Privacy Statement when it was most recently updated. We will not use your Personal Information in ways that differ materially from this Privacy Statement without prior notice to you, and in no event will we use your Personal Information in ways prohibited by law. Your continued use of our Sites indicates your consent to this Privacy Statement and any amended version of it.


13. Contact Us

If you would like to make changes to your Personal Information (such as address information and phone number), email us  @ 

support1@usps-onlinestore.com

If you have any questions or comments about this Privacy Statement, please email us @ 

support1@usps-onlinestore.com

Please see below for contact information for the following countries, which should be used if you have a question, comment, or complaint about this Privacy Statement for your specific country:

 

Final review in August 2021 USPS stamp